Are any additional costs added to the price I am quoted for van & car hire?

There are no hidden charges as long as the vehicle stays within mainland Britain. The price you are quoted includes VAT, insurance, unlimited mileage and 24-hour breakdown cover.


Do I have to pay an insurance excess?
Our cars have an insurance excess between £350 and £500 and vans between £500 and £1000. These excess charges are applicable in the unlikely event of an accident, vehicle theft or vandalism and are payable in full. In the event of our insurers recovering accidental damage as a result of third party damage, the excess payment would be fully refunded.


Who can drive the hire vehicle?
Only the persons approved by us are insured to drive the hire vehicle. We do allow for additional drivers at a small additional cost and subject to conditions. No other drivers are permitted or insured to drive our hire vehicles.


What if I damage the hire vehicle?
The hirer is responsible for all damage including tyres and kerbed wheels, windscreens, roof damage and negligent damage of vehicle interiors. Please also see section on vehicle insurance/insurance excess.


What are your opening hours?
We are open from 07.30 – 17.30 weekdays and 08.00 – 12.00 Saturdays. Vehicle hire times are normally from 08.00am to 8.00am the following day.


What do I need to bring when I collect the hire vehicle?
Copy of full drivers licence for all drivers (plastic AND paper part if a photo licence) Copy of recent utility bill as proof of address. A credit/debit card for security. Payment for the vehicle hire (We regret that we cannot accept cheques)


What is the minimum driver age?
The minimum driver age is 21 on most vehicles. Some hire cars require minimum driver age of 25. Drivers between 21 and 25 can drive the larger hire vans but may require an insurance surcharge or additional excess charge. All drivers must have held a full driving licence for at least one year.


What is the maximum driver age?
The maximum drive age is 70; however, drivers of between 71 and 79 may be allowed to drive hire vehicles subject to approval by our insurers. By way of example a driver of 74 who is in good health and has had recent regular driving experience would normally be approved. A driver of 78 who has not driven a vehicle within the last year or may not be in good health would not normally be approved.


Do you provide breakdown cover?
We provide full 24-hour breakdown cover at no extra cost. Full instructions are provided with your hire vehicle, telling you what you need to do in the event of a problem occurring with your car or van.


Can I take the hire vehicle out of mainland UK?
Yes, subject to insurance approval. Hire vehicles taken out of mainland UK require foreign breakdown insurance and to be registered with our insurers both of which are chargeable to the hirer. Vehicles are also subject to a mileage excess charge over 500 miles travel. (VEHICLES CANNOT BE TAKEN OUT OF MAINLAND UK WITHOUT PRIOR CONSENT)


What is your fuel policy?
All hire vehicles are provided on a 'return it as you find it' basis. We provide the vehicle to you with an amount of fuel and you return with the same amount as received. This means that there are no fuel deposits or additional costs to pay on returning the vehicle.


Can I leave my vehicle on your premises?
We do have a limited amount of customer parking available. Please note that we cannot accept any liability for customer vehicles whilst in our parking bays.


Can I drop the hire vehicle back after hours?
We strongly recommend that customers return vehicles during normal opening times. It is possible to drop vehicles off after normal hours however this is subject to approval and subject to strict conditions.


Are there any mileage restrictions?
No, our hire vehicles are provided with unlimited mileage with the exception of foreign use which is subject to a mileage surcharge over 500 miles travel.


What if the driver has points on their licence?
As a general rule a driver with one or two speeding offences of three points each would be allowed to hire a vehicle. A driver with a single six point offence will require approval by our insurers. Drivers with drink driving or dangerous driving convictions would not normally be allowed to hire a vehicle.


Can I smoke in the hire vehicle?
No, smoking is illegal in all of our hire vehicles in accordance with the law. Please note that should a hire vehicle be returned which clearly has been smoked in the hirer will be responsible for the cleaning charge.


Do you guarantee a particular model of hire vehicle?
The hire vehicles shown on our website are the most common vehicles in our fleet. We cannot guarantee a particular model of vehicle, only the group of vehicle. In the event that we do not have a hire vehicle available in the group booked we will call you to discuss it with you and upgrade you to the next highest group of vehicle.


Do you have any cleaning charges?
We do not normally impose cleaning charges on hired vehicles but if a vehicle is returned in an excessively poor state we may impose a charge to return the vehicle to a hireable condition.


How often are your hire vehicles serviced?
Our hire vehicles are serviced at the intervals recommended by the manufacturer. Basic inspections are carried out on a regular basis at our premises (Oil, water, tyre pressure etc).


How old are your hire vehicles?
As a general rule most hire cars are less than 1 year old and most hire vans are less than 2 years old.


What methods of payment do you accept?
Credit/Debit card is the normal preferred form of payment. We do accept cash however the hirer must also produce some form of credit/debit card as security.


Check availability

Email to enquire about vehicle hire.


Van Hire

Short or long term hire, including Luton van rental from our range of latest, modern self drive hire vehicles at competitive rates.

Need to hire a car?

For low cost car rental from our depot in Sevenoaks our range of modern self drive hire vehicles are available with no hidden extras.

Tipper Hire

Our self drive tipper trucks are perfect for demolition works and general waste removal at low cost short or long term hire rates.

Plant Hire

From Excavator hire to Forklift rental our quality contractor's plant equipment from our Godstone depot, includes Dumper Trucks, Rollers and much more. Please click the photo for more details

Tool Hire

For all your tool hire needs. A wide range of quality tools are also available, including Sanders, Saws, Breakers, Drills, Heaters and Carpet Cleaners. Please click the photo for more details

Garden Equipment Hire

A wide range of quality gardening equipment is also available, inc Hedge Cutters, Rotovators, Strimmers, Scarifiers, Turf Cutters, & Wood Chippers / Shredders. Please click the photo for more details

Why hire from Rawstone?

Local company
Competitive prices
Late spec vehicles
Unlimited mileage

Daily/weekly/monthly rates
No hidden extras
No heavy deposits
Additional drivers

Please visit our main hire site for
plant, tool & garden hire